Certificates

Understanding User Needs

University of Michigan (via Coursera)

Learned an end-to-end methodology for qualitative research that is suited for understanding user needs.

1. Knowledge of semi-structured interviews, in-situ observation, and affinity walls.

2. Exposed to good practices for conducting semi-structured interviews, in-situ observation, and affinity walls.

3. Gained some experience with semi-structured interviews, in-situ observations, and affinity walls.

Universtiy of Michigan (via Coursera)

Explore the process of taking a basic concept, grounded in user needs, and developing it into a design that will address those needs.

1. Gained hands-on experience with techniques such as sketching, scenario development, storyboarding, and wireframing.

2. Learned how to turn wireframes and interaction architecture into interactive prototypes that can be tested with prospective users.

3. Refined wireframes into a high quality design that that is ready for a hand-off to the development team for implementation.

Course aimed to learn how to evaluate designs using effective UX testing methods.

Learned to identify different approaches to user testing and their appropriate use
Learned to explore how to design an effective user test
Performed an effective user test to get the most information possible out of each encounter
Reported and analyzed user testing

University of Michigan (via Coursera)

Provided an overview of survey methodology from the perspective of UX research.

1. Learned how web analytics works and how to analyze analytics data

2. Understood how to develop A-B tests, before/after, and multivariate experiments

3. Learned about the different types and uses of surveys in UX research

4.Develop a survey instrument that meets your requirements

5. Learn to critique user surveys

Skills : Skills